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Services

 Overview
Working in conjunction with business and technology professionals, Entys acts as an outside strategic partner to build intelligent business systems compatible with the definition of individual corporate technology strategies and specific business value. Entys seeks to empower the enterprise through the use of our experience and services thus enabling our clients to:
  • Reduce Time to Market

  • Reduce Technology Costs

  • Increase Productivity and Efficiencies

  • Streamline Internal Communications

  • Reduce Lead-time throughout the Product Life Cycle

  • Increase Profitability and Competitive Advantage


PLM - Product Lifecycle Management
Also known as Product Data Management (PDM), PLM is one of the most important elements of supply chain management. Entys' expertise in PDM, configuration management and life cycle processes help companies realize full benefits of web enabled collaborative product development.

Entys believes that successful implementation of PDM systems require more than simple knowledge of how to customize off the shelf products. Our methodology thoroughly analyzes your business processes and configuration management practices to identify optimal PDM destinations. Our deep product knowledge, object oriented analysis, design approach and knowledge of best practices ensures that the developed solution is robust, flexible, easy to maintain and meets the needs of every client.
Specializing In
  • TeamCenter
  • Metaphase
  • Windchill
  • eMatrix
  • iMan

Strategic IT Consulting - Site Evaluation
Entys will work with your internal technology group to evaluate and identify existing systems, processes and business issues to make strategic recommendations for the right enterprise solutions. Entys also offers specialty consulting in the financial services area as well.

Entys Financial Services/IS Consulting Group works with clients to identify strategic opportunities and ensures that information infrastructures meet the firm's strategic objectives. Dramatic changes in information technologies, communications and regulatory environments represent a pivotal point in the history of financial services throughout the world. Financial institutions have new capabilities to design products and services, which better adapt to the needs of the marketplace. With a growing dependence on technology, Entys Financial Services/IS Consulting Group provides the support our clients require to respond to market trends and information needs quickly.

Business Process Re-Engineering
Entys will provide critical analysis and redesign of existing business processes to help your organization to achieve breakthrough improvements in performance measures.

DM - Document Management Systems
Managing corporate documents is managing corporate knowledge. Entys will help create a logical methodology for storing and retrieving critical data that is the very foundation of corporate intelligence. More than likely, your firm's intellectual capital is dispersed across innumerable documents. Additionally, your firm probably has no cohesive strategy to knit them together into an effective knowledge base.

Document Management provides the framework to develop such a knowledge base. Our deployment methodology helps identify the "show case" projects that offer direct quantifiable benefits to full implementation. We can also integrate the Document Management systems into your existing ERP packages.

We can also integrate the Document Management systems into your existing ERP packages.
Specializing In
  • MetaDM
  • Documentum
  • LiveLink

Data Warehousing And Data Mining
Entys will help move companies from existing legacy systems into central knowledge based data warehousing and dynamic decision support systems for swift decision-making.

We have expertise in integrating diverse systems into a cohesive central repository for data. Our web based legacy management strategy allows you to continue using legacy systems as you analyze and develop newer applications that replace the legacy systems.

Entys can also integrate Document Management Systems with PDM Systems, business intelligence tools with PDM Systems and financial systems with business intelligence tools.
Utilizing
  • Oracle
  • DB2
  • SQL Server
  • ETL
  • Crystal Reports
  • Brio
  • Business Objects
  • Cognos
  • MicroStrategy

Internet Application Development
One of the most cost effective communications tools is the Internet. Entys can build the appropriate tools for e-commerce, Internet, Intranet and business portals to help your company better communicate both internally and externally.

Effective implementation of the Internet technology requires a change of traditional mindset. You can't plug Internet technology into old business processes and expect to realize benefits. Entys recognizes such challenges and provides effective solutions based on our insight and careful planning.

Entys has proven expertise in the areas of distributed computing, OOA & D, design patterns and internationalization that form an important basis for delivering strong web based applications.
Utilizing
  • Java Servlets
  • JSP
  • Java Beans
  • Java Applets
  • Struts
  • JavaScript
  • Perl
  • DHTML
  • Flash
  • Graphic
  • Design

Offshore Development
Entys provides a competitive and leading edge with its Offshore Development centers. With an excellent team of Techno-domain experts, Entys converts what seems impossible to that of reality.

Entys has established Offshore Development centers in countries like India and UK and looking forward for more development centers in due course of time as per market requirement.

Empowering the Enterprise – across the globe, is very much visible, with importance given to customer related issues. With customers as the main source of business, Entys has developed several 'Customer Issues / Complaints' related applications and experts' opinion provided relating to these areas.
Offshore Development
  • India
  • UK

Products - Development and Customization
CIMS  Case Study
Customer Issue Management System - A Web Based Complaints Management System
Harvesting knowledge out of customer complaints in order to build an organization that is both customer oriented and profitable.

At most, 10% of your customers ever complain to you when they are dissatisfied with your product or service. The rest simply walk away to your competitors, communicating their dissatisfaction to your potential clients.

A company can greatly improve customer satisfaction and learn valuable lessons on how well it is serving its customers by listening carefully to these complaints and resolving them in a timely manner.

Regardless of whether the economy is slow or fast, listening to customers is the way to better customer satisfaction, and to better profitability and survivability.

Benefits
  • Streamlining your complaint resolution process
  • CIMS helps design and streamline your complaint resolution process. This can reduce the operating costs and improve your customer service.
  • Identify service "breakdowns"
  • CIMS analytics can help pin-point the service "breakdowns" by identifying areas, departments, and functions that have maximum complaints. CIMS can also be configured so that a more granular root cause analysis can be done.
  • Regulatory Compliance
  • Some industries require that companies keep track of complaints and their resolutions. CIMS helps you achieve this goal... plus a lot more.
  • Improved Customer Service
  • Complaints are an index of dissatisfaction with your product/service. Systematically keeping track of and resolving complaints help remove this dissatisfaction and improves your organization's image in the minds of customers.
  • Rapid ROI
  • CIMS buys you regulatory compliance, better customer service and offers a gateway to change control within your organization. It helps in identifying problem areas and aids in measuring the results of investments in people, process, products and systems.
  • Managing customer suggestions
  • Customers are the best unbiased critics of the company's services and products. Allowing a systematic feedback of what customers say and acting on it is a key to building a profitable and customer oriented organization.
  • Customer retention
  • Effectively resolving customer complaints can lead to better customer retention.
There are far more challenges, solutions and benefits to list. For more information on CIMS, its features, and how it is applicable to your organization call us at (805) 480-3392 or email us at sales@entys.com


 

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